About NRN

The Solar Together Program
is Now Available

A solar and battery solution that aims to work together for everyone

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Introducing the

Solar Together Program

Alinta Energy has partnered with NRN to develop the Solar Together Program so more households can access renewable energy. With the Solar Together Program, the solar assets are provided to you at no cost fully installed.

How Will This Program Benefit You?

Financial

No upfront costs and obtain a monthly cash reward

Environmental

Make your home a source of clean and renewable energy

Easy

Fully managed and maintained solar package

Flexible

The option to purchase the solar package at any time

How the Solar Together
Program Works

1

If your household is eligible, NRN will organise the right solar and battery solution for your home at no cost with no payment plan or financing through the Solar Together Program.

2

When you join the Program Alinta Energy will move you to a competitive energy plan. You’ll also receive a $30 (including GST) monthly cash reward for being part of the program.

3

Your Alinta Energy electricity plan tariff and rates will apply to all electricity consumption, regardless of the source (grid, solar panels, or battery). As part of the Solar Together Program, you will not receive a feed-in tariff.

4

NRN and Alinta Energy together will manage the solar and battery assets to maximise energy efficiency. Please see below Frequently Asked Questions for more information.

5

You will have the option to purchase and own the solar package at any time.

Next Steps

Find out your eligibility and to learn more about the Solar Together Program

First step

Send us your contact details and our solar experts will be in touch to see if eligible to receive a detailed solar package proposal for your property

Second step

Complete an application form and site inspection

Third step

Sign up to your new energy plan and start the installation process.

Get a Quote

Frequently Asked
Questions

How long does the Solar Together Program run for?

If you are eligible to join the Solar Together Program, there is no set duration or end date. There are options to leave this program or change energy plans at any time. To learn more about leaving the Program, see the FAQ below: Can I cancel and remove my solar package?

Where does the solar energy from the panels go?

There are a number of energy market dynamics which come into play depending on the amount of electricity that is being supplied to the grid and the electricity demand. Alinta Energy and NRN will look to manage these scenarios to maximise efficiencies, which could mean using the solar generated electricity for your home, storing it in the battery, or feeding it back into the grid when there is high demand.

Who will be responsible for servicing and maintaining my solar panels and battery?

As part of the Solar Together Program your solar system will be serviced and maintained by NRN to ensure it performs at its best.

Do I have to be an Alinta Energy customer?

Yes. If you are not currently an Alinta Energy customer, and you meet the eligibility criteria to join the program, we’ll help you transfer onto the relevant energy plan. To stay on the Solar Together Program, you will need to remain an Alinta Energy customer and stay on the plan allocated to the program.

What are the eligibility requirements for the Solar Together program?

To be eligible there are a number of criteria, such as you will need to own the property and space where the solar package will be installed. The property will also need to be assessed to check it’s suitable for a solar and battery install, and factors such as its geographical location, roof structure and orientation will be assessed. All further eligibility criteria will be discussed with you as part of the phone consultation. There is a standard minimum daily usage of approximately 15kWh per customer to qualify for the Solar Together Program.

Can I cancel and remove my solar package?

Yes, you can provide notice and have the solar package removed anytime. If you leave in the first 24 months, an early exit fee of $1,200 (including GST) and a removal fee will apply. The removal fee is based on the size of the solar system and is $150 (including GST) per kW. For example, if you installed a 5kW system, the removal fee would be $750 (including GST). If cancelling after 24 months, there is only a removal fee.

What happens to the solar package if I move or sell my house?

Having a solar and battery system could increase the desirability of your house. Below are four different options if you move or sell your home:

  • You can purchase the solar package outright at any time.
  • You can cancel at any time, subject to a removal fee and an early exit fee if it’s within the first 24 months.
  • You can transfer the solar package to the new owners.
  • If you decide to rent your property out, you can pass the benefits onto your tenants by signing a new Occupier Undertaking.

What if my electricity meter needs upgrading?

As part of the solar and battery installation you may require a new smart meter. This will be assessed and if it’s required, it will come at no cost to you. If upgraded to a smart meter, your network distributor may apply the default network tariff for your area, potentially altering your rate structure with Alinta Energy. Alinta Energy will keep you informed as you move through the program.

If I want to buy the solar and battery system outright, what are the costs and how does the cost calculation work?

You can buy the solar package at any time and the cost will be based on a depreciation schedule that reduces every month, which means that the solar assets will become cheaper as they get older. This reduction schedule is shown in your personalised solar proposal. This also provides you with an option to try the benefits of solar before you invest.

Do I get a solar feed-in tariff or free electricity when the sun shines?

As part of the Solar Together Program, you will not obtain a solar feed-in tariff when generating solar. If you enter this program, the reward and energy plan you receive will apply to all your electricity consumption regardless of whether your electricity comes from the solar panels, battery or the grid.

Discover if you are eligible

Customer details - Alinta